[baiao]

reach directly out to GM Corporate about the issues you were having with your experience.

Is there a GM corporate number to call?
my local dealer said they called GM corporate parts specialist for parts issues? No one seems to have any answers to why these direct replacement parts are missing fake bolt heads. Now the EV concierge is recommending I order the wheel and ring set, those are $1100 each and those rings have the fake bolts attached. They escalated to a regional director who has to approve the purchase of 4 wheel sets only to use the rings. As you can imagine this was not approved.
so I continue the process and must now find a GM corporate representative who can intervene and get these rings with bolts for my Omega Edition .

 

[baiao]

grazen metalic is the wheel color. You mean the wheel and ring set, right?

if you order the wheel and ring set it comes with the fake bolts, right?

tech bronze is the decorative ring color as stand alone part

Yes, the wheel and tech bronze ring is a set ,it has one part number 85630859.priced $830-$995
the tech bronze ring only is part 85044734, priced at $375 or less,this part is missing the torx 50 decorative bolt heads, only has the 16 bolts to install on wheel, similar to my carbon flash decorative bead lock rings, it will have 8 vacant bolt holes.

 

[baiao]

Today I Called the GM concierge EV , Again I have my open case with the decorative bead lock rings Part number 85044737, missing the 8 decorative torx 50 bolt heads, these are specifically for Omega Edition wheels. The case has been escalated to a regional director ,since the only way to get the decorative bead lock rings with the eight fake bolt heads is to order the wheel/ring as a set ;Part number 85630860.

The grazen metallic tech bronze ring set part number is 85630859.

I have received zero updates from local gmc dealership or anyone from GMC headquarters regarding this part number missing fake bolt heads.

The tech bronze ring part number 85044734 is also missing the fake bolt heads.

If anyone knows how to get this issue to a GM parts specialist, maybe they can find a solution.

I would like my omega edition to be complete!

 

[baiao]

Received call yesterday from EV concierge , advising me they have ordered Beadlock ring set and were sending it to the local dealer for installation. I will update the results .

 

[baiao]

Going to check with parts guy , again. Have them order one ring to see if comes complete or still missing bolt heads.

 

[baiao]

Sad that the premium editions get no respect! I’m calling the EV concierge and I’m sure they will give me the same song n dance , and my third case number ! Dealership is no help !

 

[baiao]

Still waiting for a solution

 

[baiao]

I am still waiting for the update from my local dealer . The GMC EV concierge has an open case number ,, but have not heard back from anyone.69563687 is the new case number
I can only ask the dealer to re-order the rings, but I am sure they will want me to pay for them first.

Dated June 24/2025

Case number 69563687

Thanks for chatting in with me today. I will see what I can do once I contact the dealership about the items we talked about today in the chat.

Sincerely
Elisia EV Concierge

 

[baiao]

update to the decorative ring saga, no update.
Still waiting on GM to send a reply.
EV Concierge has an open case on this problem.
My Omega Hummer has new decorative rings without the decorative bolts.
and it is back at GMC service,
software would not update, passenger front seat will not cool,oily film on windshield from rearview camera area,rear swing door will not close completely , dash shows alert .

 

[baiao]

YES, that may explain why the person in Canada received the full set of wheels with new tires when his tires were improperly installed . I will have to live with the missing fake bolt heads , at $1150 each can be to costly for 24 fake bolts

 

[baiao]

Received reply from shopchevyparts: This is the bronze beadlock decorative ring.

We recently received a set of the wheels (part# 85630859) that comes with the decorative beadlock already attached. It does have the 16 outer bolts, with the 8 decorative botls. Part# 85044734 is the decorative ring by itself and it only comes with the 16 outer bolts, and not the 8 decorative bolts.

OMEGA EDITION wheels gloss black Part# 85630860 ($1150) each and beadlock ring carbon flash with 8 fake bolt heads
The part# for just the beadlock decorative ring (no fake bolts) is 85044737. $275 each

 

[baiao]

Someone at GM must know something is not correct? Why sell new decorative ring kit without decorative bolts ?

 

[baiao]

Update: removing the decorative bolt heads will not work. Still waiting for GM parts specialist to get back to the GMC dealer who ordered the decorative ring kit , and it did not have the decorative bolts . The decorative bolts on my original decorative rings are not plastic.

 

[baiao]

I will keep you posted. I contacted a friend of mine who is a retired A and P mechanic,and has many tools , like hydraulic press etc. He has offered to give it a try.🥳
I still think GMC needs to make this correction to supplying the proper replacement parts.

 

[baiao]

The rings are in the boxes from replacement rings, with all the 16 original bolts. They are still trying to get more information from a GM parts specialist. unfortunately the rings are too distorted to reuse.
I may need to inquire about a machine shop that has the tooling to extract the decorative bolts and safely press them into the new rings without damaging them.Last thing I want is another damaged ring.

 

[baiao]

That is correct , the gmc parts department confirmed the correct part number for the decorative rings in carbon flash, only applicable to the Omega edition gloss black bean lock capable wheel, that are dealer installed option.
GMC Hummer Technician advised against removal of the 8 decorative bolts from original damaged decorative ring. Said it would damage the bolts and prevent them from being reused in the new rings.
I will be patiently waiting for a fix.

 

[baiao]

Get the extra 8 bolts , and remove the decorative rings

 

[baiao]

It’s nuts that they sell the decorative ring without the decorative bolts? I will paint the empty holes black waiting for a fix? $275 each ring you would think they included the decorative bolts!

 

[baiao]

The dealer service still has the rings and 16 bolts.. The hummer tech advised against removing the decorative bolts since they would be damaged and may damage the new ring trying to press them in the holes without the proper machinery and may not hold very well with the splines compressed.
The decorative rings are a soft aluminum as we found out from the damage done from improper
installation. Fortunately the bolts held and did not blowout like the ones in Canada.
I have been thinking about the black paint option. Thank you
I just feel cheated since it is the mighty OMEGA Edition!

 

[baiao]

Eight missing decorative bolt heads , new decorative ring. Tire properly installed in rim Too.