[Nebula1701]

Is there a GM corporate number to call?
my local dealer said they called GM corporate parts specialist for parts issues? No one seems to have any answers to why these direct replacement parts are missing fake bolt heads. Now the EV concierge is recommending I order the wheel and ring set, those are $1100 each and those rings have the fake bolts attached. They escalated to a regional director who has to approve the purchase of 4 wheel sets only to use the rings. As you can imagine this was not approved.
so I continue the process and must now find a GM corporate representative who can intervene and get these rings with bolts for my Omega Edition .

The emails I provided above or from here Site Maintenance

 

[Nebula1701]

I would love to, but I can’t find their number. Thanks!

its an email, Mary Barra's or ExecReferral@gm.com this gets to their resolutions team

 

[Nebula1701]

Gm ev concierge is an absolute train wreck. I’ve been dealing with them for three months for a AuX cable. I was told that I would get a regional director on the phone and that was 6 weeks ago. I finally demanded an answer and a supervisor got me on the phone just to lie to me about following up. They really are there as a void for customers to complain and then do nothing.. definitely will get better results bugging the dealership.

reach directly out to GM Corporate about the issues you were having with your experience.

 

[Nebula1701]

Contact GM directly using Mary Bara's email and ask the questions about them. This will light a fire to make sure Accessories are correct.