[TyWhiteEV]

I'm Ty White, Hummer EV Specialist at Mcelveen Buick GMC in Summerville, SC. I see a lot of customers are being hit with markups when going to buy their new EV. After speaking with my owners I am happy to announce that we will not be doing any markup on our EVs. If anyone would like to switch their reservation to my dealership, message me here or email [email protected].

-Thanks

 

[d0wnshift]

Ty and Mcelveen are good people. This is the dealer where I have my SUV on order and I've had the chance to speak with him personally. Glad to see you all on this board and I'd recommend them if you need a great dealer to go to.

 

[treehouse]

My dealer here in PA did not tell me there would be a $10000 markup over MSRP until after we both verified. I wish I could switch to another dealer.

 

[INgolfer]

My dealer here in PA did not tell me there would be a $10000 markup over MSRP until after we both verified. I wish I could switch to another dealer.

That does suck, but it could’ve been a lot worse! That’s a lot less than some of these other guys getting screwed for $100k

 

[Tom E-Tron]

My dealer here in PA did not tell me there would be a $10000 markup over MSRP until after we both verified. I wish I could switch to another dealer.

Per GM guidelines they are supposed to discuss 4 things with the customer when verifying the order, one being price... @BigJonEV what are the other 3 things?

If I were you, I would contact the dealership owner and make sure he/she knows what is going on, sometimes the sales manager do these markups on their own... then, if that does not work tweet to Mary Barra, Mark Reuss and the clan, and it will get worked out.

 

[Tom E-Tron]

That does suck, but it could’ve been a lot worse! That’s a lot less than some of these other guys getting screwed for $100k

My gosh, who cares if its $.01, it is still f-ed up...

 

[treehouse]

Per GM guidelines they are supposed to discuss 4 things with the customer when verifying the order, one being price... @BigJonEV what are the other 3 things?

If I were you, I would contact the dealership owner and make sure he/she knows what is going on, sometimes the sales manager do these markups on their own... then, if that does not work tweet to Mary Barra, Mark Reuss and the clan, and it will get worked out.

I have a 29-year 4-vehicle relationship with this dealer. I am still an idiot for not seeing this one coming.

I do not know what the other 3 things are. I was actually stunned when he sprung it on me and did not feel that the meeting was complete.

 

[Tom E-Tron]

I have a 29-year 4-vehicle relationship with this dealer. I am still an idiot for not seeing this one coming.

I do not know what the other 3 things are. I was actually stunned when he sprung it on me and did not feel that the meeting was complete.

No such thing as a relationship with a car dealer, they are sales people, they are commissioned to charge you more, and your side is to get the best deal you can.

I never consider any salesman my friend when it comes to negotiation (even if they are), Its like a pitcher and batter, you can be friends but complete like heck against each other.

 

[BigJonEV]

Per GM guidelines they are supposed to discuss 4 things with the customer when verifying the order, one being price... @BigJonEV what are the other 3 things?

If I were you, I would contact the dealership owner and make sure he/she knows what is going on, sometimes the sales manager do these markups on their own... then, if that does not work tweet to Mary Barra, Mark Reuss and the clan, and it will get worked out.

The only 4 step ordering system I have found is the LPO ordering worksheet. Since so much comes standard on the Edition 1 this list is just verifying LPO accessories.

 

[Tom E-Tron]

The only 4 step ordering system I have found is the LPO ordering worksheet. Since so much comes standard on the Edition 1 this list is just verifying LPO accessories.
View attachment 2074

Interesting, I finalized over the phone, and the dealer told me 4 things GM said they must go over, and price was number 1 or 2, he just said price will be MSRP, but he could not guarantee the MSRP would hold

 

[Duplantisjj]

This is one instance where GM corporate needs to nail this down! These $50K and $100K markups will create tons of negative press at a time when GM needs lots of positives! Take Ford for example. I priced a Mach E today and when I plugged in my nearest dealer, I realized the price was $3,000 higher. When I plugged in a Ford dealer further away that I know does not have a markup, the $3,000 above MSRP is gone. It appears Ford has figured a way to give you pricing (including markups) when you place your order online. Check out the scene shots. Ford gives you the Dealer Selling Price before you put down your deposit. With online ordering becoming much more popular, this needs to be addressed soon by GM or it will not end well.

 

[mgpren]

First post for me. Just experienced this attempted rip-off first hand today. Received the call from my chosen GMC Dealership in Florida to come in to review "final" pricing for my Hummer. Thank goodness I read these posts prior to doing so! Five minutes in, Sales guy produced the pricing sheet with an added line of $10K for a "Market Adjustment" fee. I took the piece of paper and said, "thanks, but no thanks" and said I do not pay for unjustified Market Adjustment surcharges. Before walking out the door, I told the Sales Manager that I own two Tesla's, and after experiencing the incredible positive experience of receiving my Tesla's directly from Tesla (WITHOUT Market Adjustment fees) , as well as their incredible Mobile Service Technicians and local Service Centers, that this negative experience at this particular GMC Dealership is the reason why their way of selling cars will fade away like Blockbuster Video due to their lack of ability to adapt to the changing consumer (and greed!). You'll see no Market Adjustment fees on the Cyber Truck! Anyway, I took 10 minutes to do a Google search on "Highest Customer Service GMC Dealership Rankings in Florida", then call the #1 rated dealership that was less than an hour away, and confirm with their Sales Manager that they do NOT charge Market Adjustment fees on their Hummers (and yes, I got it back in writing on a follow up e-,mail). In the process of transferring my reservation dealership assignment. Should only take a day or so and I will get the Purchase Order signed in writing. Shame on me for not doing my research prior to assigning my Hummer pre-order to a GMC dealership!!

 

[INgolfer]

Nice work! Hope that first dealer learned a lesson

 

[Tom E-Tron]

First post for me. Just experienced this attempted rip-off first hand today. Received the call from my chosen GMC Dealership in Florida to come in to review "final" pricing for my Hummer. Thank goodness I read these posts prior to doing so! Five minutes in, Sales guy produced the pricing sheet with an added line of $10K for a "Market Adjustment" fee. I took the piece of paper and said, "thanks, but no thanks" and said I do not pay for unjustified Market Adjustment surcharges. Before walking out the door, I told the Sales Manager that I own two Tesla's, and after experiencing the incredible positive experience of receiving my Tesla's directly from Tesla (WITHOUT Market Adjustment fees) , as well as their incredible Mobile Service Technicians and local Service Centers, that this negative experience at this particular GMC Dealership is the reason why their way of selling cars will fade away like Blockbuster Video due to their lack of ability to adapt to the changing consumer (and greed!). You'll see no Market Adjustment fees on the Cyber Truck! Anyway, I took 10 minutes to do a Google search on "Highest Customer Service GMC Dealership Rankings in Florida", then call the #1 rated dealership that was less than an hour away, and confirm with their Sales Manager that they do NOT charge Market Adjustment fees on their Hummers (and yes, I got it back in writing on a follow up e-,mail). In the process of transferring my reservation dealership assignment. Should only take a day or so and I will get the Purchase Order signed in writing. Shame on me for not doing my research prior to assigning my Hummer pre-order to a GMC dealership!!

Nice Work... F those greedy dealerships.. Your tesla example though will not age well if you think you are getting a 500 mile cybertruck that can go 0-60 in 2.9 seconds and tow 14K lbs for $69K, you are in for a rude sticker shock awakening in 2024.

 

[MEJ FL]

Make sure you research dealer and documentation fees also as they are highly variable and another area of markup. Many dealers here in South FL approach $1000 while the dealership I have used in IL is under $250

 

[PFRobinson]

First post for me. Just experienced this attempted rip-off first hand today. Received the call from my chosen GMC Dealership in Florida to come in to review "final" pricing for my Hummer. Thank goodness I read these posts prior to doing so! Five minutes in, Sales guy produced the pricing sheet with an added line of $10K for a "Market Adjustment" fee. I took the piece of paper and said, "thanks, but no thanks" and said I do not pay for unjustified Market Adjustment surcharges. Before walking out the door, I told the Sales Manager that I own two Tesla's, and after experiencing the incredible positive experience of receiving my Tesla's directly from Tesla (WITHOUT Market Adjustment fees) , as well as their incredible Mobile Service Technicians and local Service Centers, that this negative experience at this particular GMC Dealership is the reason why their way of selling cars will fade away like Blockbuster Video due to their lack of ability to adapt to the changing consumer (and greed!). You'll see no Market Adjustment fees on the Cyber Truck! Anyway, I took 10 minutes to do a Google search on "Highest Customer Service GMC Dealership Rankings in Florida", then call the #1 rated dealership that was less than an hour away, and confirm with their Sales Manager that they do NOT charge Market Adjustment fees on their Hummers (and yes, I got it back in writing on a follow up e-,mail). In the process of transferring my reservation dealership assignment. Should only take a day or so and I will get the Purchase Order signed in writing. Shame on me for not doing my research prior to assigning my Hummer pre-order to a GMC dealership!!

Great write up. I’m with you on these dealerships. Hopefully they’ll soon be a thing of the past. I live in the panhandle of Florida and I’m currently looking for a dealership like yours. Thanks for the information. Any chance of telling me the name of this dealership?

 

[Tom E-Tron]

Make sure you research dealer and documentation fees also as they are highly variable and another area of markup. Many dealers here in South FL approach $1000 while the dealership I have used in IL is under $250

Here Doc fees are $150, but the dealer by law has to tell you that is a negotiable fee... I always tell them no... I am not paying, and they drop the price $150, but keep the fee.

 

[Msv5010]

My dealer here in PA did not tell me there would be a $10000 markup over MSRP until after we both verified. I wish I could switch to another dealer.

Which dealer was it? I did my 3X SUV reservation with a local dealership in PA (Philly area) when I moved up here. The salesperson told me they would be the first (or one of the first) in the state to sell a Hummer. Hoping it isn’t the same one.

 

[Duplantisjj]

Document fees range in average costs from state to state and usually have a maximum amount determined by state legislation. Florida has one of the highest doc fees in the country and averages about $1,000 statewide. Doc fees are usually in addition to "market adjustments". All dealer fees can be negotiated but it ain't easy to get dealer fees down when people regularly pay these fees. Here's a website that shows average doc fees across the country.

Average Dealer Fees by State 2022

 

[Gsolct]

Here's a website that shows average doc fees across the country.

Average Dealer Fees by State 2022

Thanks for that, glad to see in RI we are in the lower range.

I lived in Florida for a while. That’s an average, down in Miami expect it to be about twice that or more. You can negotiate them but dealers have a hard time letting go of their standard fees. In jacksonville our car was flooded in that Hurricane went to the Subaru dealer who was adding about 4K in fees over the listing price.