GMC HUMMER EV Forum | banner

Ride height sensors BACKORDERED

1064 Views 14 Replies 7 Participants Last post by  TRider86
We were emailed last week that we can take our trucks in after July 1st to have the truck software reprogrammed and to have the new ride height sensors installed for the extract mode.

And…. There is a recall for a suspension part, which started on July 1st.

I dropped my truck off at the dealership this morning (1/2 hour drive), but they just called me and said that both parts are backordered. Why would GM tell us that we can take our trucks in if the parts aren’t yet available? Parts won’t be available for 30-60 days. It’s not surprising that many things are on backorder, but this could’ve been handled better from a customer service standpoint.
I’d recommend that anyone needing this service to call the dealership to order the parts beforehand.
  • Like
  • Angry
Reactions: 4
1 - 1 of 15 Posts
I am waiting for the software update, but as I have complained about the Hummer infotainment, you have to drill down in the menus to see if an update is available, not something that shows on the app as it should.
Try activating WTF mode, that's when I got the popup in mine the day we were driving to drop it off.

Automotive lighting Automotive design Vehicle Motor vehicle Car
See less See more
  • Like
Reactions: 3
1 - 1 of 15 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.