100% agree, and we do this when we roll out new software to our patrons as well, we give it out to a small "beta" group usually consisting of experienced users, and get feedback as we develop new features and especially when we're rolling out new user interfaces.I am really surprised how many people out there just want to find fault in anything GM does, Most EV media was all over this program as a sign of something nefarious, and GM trying to hide their troubles. I think it is great GM is trying so hard to improve the quality of their cars and service.