[jordanc91]

With less than 200 miles water reached the battery and incapacitated my hummer. This is especially painful because I purchased this car above MSRP via bring a trailer. GM flew an engineer over to investigate the issue as my local dealer's service team was not able to diagnose the issue

It has now been 4 months at the dealership waiting for a new battery. Reading the news on the stop sale makes me feel like it would take even longer as 1) GM needs to produce more batteries, 2) figure out how to do the repairs, and 3) cross-train their service teams. I really want to use my truck and knew very well that it'd have some issues being a gen-1. I did not however expect the issue to be the battery coupled with lack of communication

My current avenues are

1. Putting legal pressure on GM with the goal of getting clarity and ensuring that I get prioritized. Are there any paperweight hummer owners that have experience with this?
2. If I had all the money in the world I'd buy another (working) one, use it, and sell it once mine is fixed.

 

[Tom E-Tron]

With less than 200 miles water reached the battery and incapacitated my hummer. This is especially painful because I purchased this car above MSRP via bring a trailer. GM flew an engineer over to investigate the issue as my local dealer's service team was not able to diagnose the issue

It has now been 4 months at the dealership waiting for a new battery. Reading the news on the stop sale makes me feel like it would take even longer as 1) GM needs to produce more batteries, 2) figure out how to do the repairs, and 3) cross-train their service teams. I really want to use my truck and knew very well that it'd have some issues being a gen-1. I did not however expect the issue to be the battery coupled with lack of communication

My current avenues are

1. Putting legal pressure on GM with the goal of getting clarity and ensuring that I get prioritized. Are there any paperweight hummer owners that have experience with this?
2. If I had all the money in the world I'd buy another (working) one, use it, and sell it once mine is fixed.

First, those buying on bring a trailer, one thing pops into my mind... "A fool and their money are quickly parted"

On your avenues, putting legal pressure on GM, HAHAHAHAHA, GM has buildings full of lawyers, you better bring a lunch on that one. You would just waste more money with no recourse.

If you really want to get help, reach out to Mark Reuss on Twitter (GMdudeinNA), be respectful and give him the information, if anyone can help you, he can...

 

[Msv5010]

With less than 200 miles water reached the battery and incapacitated my hummer. This is especially painful because I purchased this car above MSRP via bring a trailer. GM flew an engineer over to investigate the issue as my local dealer's service team was not able to diagnose the issue

It has now been 4 months at the dealership waiting for a new battery. Reading the news on the stop sale makes me feel like it would take even longer as 1) GM needs to produce more batteries, 2) figure out how to do the repairs, and 3) cross-train their service teams. I really want to use my truck and knew very well that it'd have some issues being a gen-1. I did not however expect the issue to be the battery coupled with lack of communication

My current avenues are

1. Putting legal pressure on GM with the goal of getting clarity and ensuring that I get prioritized. Are there any paperweight hummer owners that have experience with this?
2. If I had all the money in the world I'd buy another (working) one, use it, and sell it once mine is fixed.

FWIW, putting legal pressure on GM (or really the dealership) seemed to work for me when I had issues with my Tahoe. I got it in February of last year and within a week or two it lost basic driving functionality and had to be towed to the dealership. After a few weeks at the dealership they still had no answers for us and kept asking us to "just be patient" while they worked out a fix. At that point I threatened legal action under Pennsylvania Lemon Law if they didn't fix it or replace it within a week (PA requires the car to be out of service for 30 days in the first 12 months). Suddenly they identified the problem and had the part in transit within 48 hours. Not sure I believe it but they even told me they removed the part from a vehicle on the assembly line because that was the only way to obtain it. The problem with the Hummer is it's unclear whether GM even has a fix yet considering there are still a couple thousand sitting in lots on stop-sale.

Since yours is presumably considered used, I'm not sure what legal recourse you have against GM but I would do some research and consult with a lawyer if you want to go down that path. You may, unfortunately, be out of luck since you bought it on BaT.

 

[wbrownie]

First, those buying on bring a trailer, one thing pops into my mind... "A fool and their money are quickly parted"

On your avenues, putting legal pressure on GM, HAHAHAHAHA, GM has buildings full of lawyers, you better bring a lunch on that one. You would just waste more money with no recourse.

If you really want to get help, reach out to Mark Reuss on Twitter (GMdudeinNA), be respectful and give him the information, if anyone can help you, he can...

From the guy that sold his on BAT....nice....

 

[jordanc91]

If you really want to get help, reach out to Mark Reuss on Twitter (GMdudeinNA), be respectful and give him the information, if anyone can help you, he can...

Thanks for the reference!

Suddenly they identified the problem and had the part in transit within 48 hours.

Appreciate you sharing your experience! Re: Lemon laws, I don't want them to buy it back. I want them to give me some clear answers as to when it'll be fixed. So far I have been getting the runaround by the dealer and gm's head of customer service. Applying legal pressure can mean just offloading the work involved to a lawyer with experience dealing with these issues. They might take my case more seriously (as yours) and hopefully, I can get it fixed sooner!

From the guy that sold his on BAT....nice....

No regrets except the painful sting paying above MSRP in a bubble and its current utility of being a 9000b paperweight

I thoroughly enjoyed my 200 miles on it

 

[Msv5010]

Thanks for the reference!




Appreciate you sharing your experience! Re: Lemon laws, I don't want them to buy it back. I want them to give me some clear answers as to when it'll be fixed. So far I have been getting the runaround by the dealer and gm's head of customer service.



No regrets except the painful sting paying above MSRP in a bubble

I thoroughly enjoyed my 200 miles on it

No problem. For reference, PA Lemon Law requires a refund OR replacement (buyer's choice), although the replacement can be a comparable vehicle (3X?). However, it's my understanding Lemon Law doesn't apply to used cars in PA so it would likely be a moot point in your case.

 

[azbill]

It may very well be that your truck was the one that resulted in the recall. I suspect the issue is that they are waiting to get the new battery enclosures built in quantities that they can properly repair them. Since they did start building the SUV earlier this month, they have to have the design fixed, but the SUV battery enclosures are smaller than the SUT, so a different part number for sure. If they were to replace your battery with another one that is under the recall, then they would have to do repairs twice.

 

[Dark-Fx]

I can't offer any advice at all since it seems like GM doesn't actually have a real fix for the battery issue because of the stop sale, but I am very curious to know more about what happened to cause the water intrusion if you are willing to share.

 

[Tom E-Tron]

From the guy that sold his on BAT....nice....

Ya, I found a fool to buy mine, after I enjoyed it for 6 months. Best of all worlds.

 

[Tom E-Tron]

FWIW, putting legal pressure on GM (or really the dealership) seemed to work for me when I had issues with my Tahoe. I got it in February of last year and within a week or two it lost basic driving functionality and had to be towed to the dealership. After a few weeks at the dealership they still had no answers for us and kept asking us to "just be patient" while they worked out a fix. At that point I threatened legal action under Pennsylvania Lemon Law if they didn't fix it or replace it within a week (PA requires the car to be out of service for 30 days in the first 12 months). Suddenly they identified the problem and had the part in transit within 48 hours. Not sure I believe it but they even told me they removed the part from a vehicle on the assembly line because that was the only way to obtain it. The problem with the Hummer is it's unclear whether GM even has a fix yet considering there are still a couple thousand sitting in lots on stop-sale.

Since yours is presumably considered used, I'm not sure what legal recourse you have against GM but I would do some research and consult with a lawyer if you want to go down that path. You may, unfortunately, be out of luck since you bought it on BaT.

Threats are not "Legal Pressure" and GM does not care about your Lemon Law threat, getting attention is all about getting the right person at GM to take action. My Hummer had an engineer flown from Detroit to not only repair it, but to look it over for any other issues, which he found a few, and fixed them too. I did not have to threaten anybody, I just respectfully reached out to Mark Reuss on Twitter, and he replied to me "on it", and sure enough he was, my phone was ringing off the hook with different people at GM, and the dealership called me and said "not sure who you talked to at GM, but the big wigs are involved in your repair, right up to the vehicle chief engineer".

 

[wbrownie]

Thanks for the reference!




Appreciate you sharing your experience! Re: Lemon laws, I don't want them to buy it back. I want them to give me some clear answers as to when it'll be fixed. So far I have been getting the runaround by the dealer and gm's head of customer service. Applying legal pressure can mean just offloading the work involved to a lawyer with experience dealing with these issues. They might take my case more seriously (as yours) and hopefully, I can get it fixed sooner!



No regrets except the painful sting paying above MSRP in a bubble and its current utility of being a 9000b paperweight

I thoroughly enjoyed my 200 miles on it

Just poking at Tom since he flipped his on BAT, made $50K and bought a Nissan. Time for him to find another forum.

Ya, I found a fool to buy mine, after I enjoyed it for 6 months. Best of all worlds.

Congrats...enjoy your Nissan and uncle sam will thank you for his part of your reported short term gain.

 

[Tom E-Tron]

Just poking at Tom since he flipped his on BAT, made $50K and bought a Nissan. Time for him to find another forum.


Congrats...enjoy your Nissan and uncle sam will thank you for his part of your reported short term gain.

Owning a vehicle for 6 months and selling it because it is unreliable, and impractical for my use case is not really flipping... Yup I made $50K on it, that is true enough. I had my Tesla Y for 2 years and made $3K on that too, it however was reliable and worked well, I just had to clear out garage space for my 67 Chevelle, which I don't have room for in my shop anymore because my business grew.

My Nissan is great, cheap, hauls more then the Hummer EV, both in weight and volume, and is reliable, not a single issue with it so far, unlike my hummer which did not have a single day that I owned it where it was 100% functional. On the taxes, I had plenty of short term losses to offset the gains on the Hummer, so no biggie there.

 

[Msv5010]

Threats are not "Legal Pressure" and GM does not care about your Lemon Law threat, getting attention is all about getting the right person at GM to take action. My Hummer had an engineer flown from Detroit to not only repair it, but to look it over for any other issues, which he found a few, and fixed them too. I did not have to threaten anybody, I just respectfully reached out to Mark Reuss on Twitter, and he replied to me "on it", and sure enough he was, my phone was ringing off the hook with different people at GM, and the dealership called me and said "not sure who you talked to at GM, but the big wigs are involved in your repair, right up to the vehicle chief engineer".

I’m not trying to bicker over legal pressure vs. legal threat. I was never disrespectful to anyone and simply told them that I planned to use it to get a replacement if the dealership couldn’t solve the problem. After I told them my intention to pursue lemon law, I was told the owner escalated the issue within GM and it was solved that week.

As I said pretty clearly in my first post, the issue with Hummers and especially a used Hummer probably can’t be solved that same way but I thought I’d share my experience in case it is at all helpful.

 

[Kew~HummerEV]

[/QUOTE]

With less than 200 miles water reached the battery and incapacitated my hummer. This is especially painful because I purchased this car above MSRP via bring a trailer. GM flew an engineer over to investigate the issue as my local dealer's service team was not able to diagnose the issue

It has now been 4 months at the dealership waiting for a new battery. Reading the news on the stop sale makes me feel like it would take even longer as 1) GM needs to produce more batteries, 2) figure out how to do the repairs, and 3) cross-train their service teams. I really want to use my truck and knew very well that it'd have some issues being a gen-1. I did not however expect the issue to be the battery coupled with lack of communication

My current avenues are

1. Putting legal pressure on GM with the goal of getting clarity and ensuring that I get prioritized. Are there any paperweight hummer owners that have experience with this?
2. If I had all the money in the world I'd buy another (working) one, use it, and sell it once mine is fixed.

Make sure GM is honoring the warranty, hopefully the seller didnt sign a no sale clause. Ya all set with Bring a Trailer, they are a sham, they only focus on making a buck and could give 2 shi#ts about the buyer or the seller. A bunch of us continue to boycott or have anything to do with bring a trailer. They turn people down regularly if they cant make a quick profit, but thats capitalism for ya. I would rather put a vehicle on aututrader. Well good luck with the Hummer EV fix, agree with Tom you should contact Mark Reuss on Twitter.

 

[Kew~HummerEV]

Owning a vehicle for 6 months and selling it because it is unreliable, and impractical for my use case is not really flipping... Yup I made $50K on it, that is true enough. I had my Tesla Y for 2 years and made $3K on that too, it however was reliable and worked well, I just had to clear out garage space for my 67 Chevelle, which I don't have room for in my shop anymore because my business grew.

My Nissan is great, cheap, hauls more then the Hummer EV, both in weight and volume, and is reliable, not a single issue with it so far, unlike my hummer which did not have a single day that I owned it where it was 100% functional. On the taxes, I had plenty of short term losses to offset the gains on the Hummer, so no biggie there.

I have to confess, as much as it pains me, I had to sell my hummer ev. Agree with Tom, not practical for my use either, charging station costs, lack of Level 3 charging stations, leaving it parked without worrying, etc. Sure if I were independently wealthy, this would be a must have, as the Hummer EV is just awesome in so many ways. Will def miss the Hummer EV1, we depart ways this weekend.

 

[travwill]

30+ days in the shop usually kicks in a lemon law. Pressure them for buyback at MSRP, which may get some action... Or pressure for market value. Mayvget ya a battery faster, or a buyback and loss of $ you paid over if choose, but at least ya would see what they offer.

 

[Shaved Ice]

He isn’t the original owner. Lemon laws don’t apply. At least not in most states.

 

[HelloHummerev]

Massachusetts Lemon Law applies to used cars in this state.

I am really sorry you are dealing with this problem. I have been in your shoes before. I know the feeling.

 

[Prius]

Ya, I found a fool to buy mine, after I enjoyed it for 6 months. Best of all worlds.

What's wrong with you lol

 

[Littleshopofguitars]

yea, my hummer has had a banging or knocking noise on hard deceleration, or if I hit the brakes hard while backing up!
It has been doing that since new, finally took it to the dealer yesterday. Went for a drive with the service manager. He solved the problem in 5 minutes! IT WAS THE REAR RECOVERY HOOPS SWINGING. AND HITTING THE BUMPER! That has been my only issue in 2,000 miles so far! Thank goodness!
I love the hummer so much I would hate to have issues with it. I actually bought him a little friend to play with!

I feel horrible for the OP I don’t know what I would do in his situation🤯