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Today I walked into my GMC dealership in the North Dallas Texas area. I talk to the salesman to confirm there wasn’t gonna be any additional mark-ups or ADMs when my vehicle arrives so there wouldn’t be any surprises. He stated “don’t be surprise if there is a market adjustment fee!” When I did my build sheet and completed my order he stated that there would not be any ATMs or markups on the vehicle. But this is just a verbal agreement and I don’t know if it holds wait or not. I also just learned today that another customer was getting price gouged at the same dealership for $200,000. I called the GMC concierge desk and they stated that my reservation order was in shipment status and they are not able to change dealerships. I feel like I’m getting ready to get screwed in the next few days. I’ve already installed the electric charger in my garage where I spent over $1200 in which might of been a waist of money. I’m not paying $200k for a vehicle. Hopefully somebody from General Motors can get my reservation switched to another dealership after learning about this today.
 

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First step, talk to the dealership owner, and explain... Next step of escalation is to tweet the GM execs...

By law in most states a verbal agreement is an agreement, the only issue is if the salesman denies saying that, then it comes down to your word versus theirs, but if you have anything that can back up what you are saying, (even a post on here) you can win in court.
Thanks for the advice TomE-Tron. I’m not going to walk away from this deal that easily. If we have to go to court then so be it. I’m a Special Agent with the government so it will be interesting to see who a jury would favor. But first I will be reaching out to the owner and possibly a regional manager but my expectations are not so high at this moment.
 

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You are 100% correct that I should have had something in writing when I placed my order. I know now that a verbal agreement and a hand shake means nothing to this dealership. I see that this has been stressed may times in this forum and hopefully someone reading this will not make the same mistake as I did.
 
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