I called the Concierge line. They said they couldn't do much. Took down my info and said would create a case. I unfortunately don't have anything in writing from the dealer.Phone calls and emails to GM corporate for a start. Shouldn't you have already had an agreed upon price once you finalized your order with your options?
Which FB group?Someone on the Facebook group is dealing with something similar in Texas. Sounds like since it’s already delivered to the dealer they can’t do anything about it. Changing dealers has to be done before the order is verified at the dealership. The concierge offered to get them another one within 30 days delivered to another dealer, so that may be your only other course of action if your dealer won’t cooperate.
Already startedShould blow up google reviews for this dealer.
Any luck getting this worked out yet?Went to pickup my Edition 1 today!
Penske Buick GMC of Cerritos, CA is adding a $50,000 markup.
I walked out and said I would return later.
Anything I can do?
You did the right thing. I'd have walked out also, there's no way I'm paying that kind of markup. Was that the truck you originally reserved?Went to pickup my Edition 1 today!
Penske Buick GMC of Cerritos, CA is adding a $50,000 markup.
I walked out and said I would return later.
Anything I can do?
This is great, this is perfect, just amazing. Basically you walk up to a stranger on the street and offer to give them 5k (I think) they responded by asking for 15k. Then you refused and they are like “no deal”.Covert GMC in Austin tried to do that to me once I was confirming my options. The email said to be sure to set the price with the dealer so I called them to make sure it was at MSRP as we had discussed. He called me the next day, told me how much I'd love it, then proceeded to tell me it was going to be $50k over because that was only fair given they were only delivering 9 of them. I told them that's not happening, called the concierge and moved my reservation to another dealer who I have in writing for MSRP. Guess Covert only has 8 being delivered now lol.
As a side note, I tried moving my reservation to Nyle Maxwell in Austin as well. Told them the concierge was allowing me to move the reservation and as long as they would give it to me at MSRP, I would have it delivered there. The salesperson said they totally understood and that shouldn't be a problem at all... then texted me back and said sorry, my manager won't let us deliver it for less than $10k over. That is some next-level thinking there lol.